We are seeking a dedicated Video Monitoring Agent to join our surveillance team. The primary responsibility of this role is to continuously observe surveillance camera footage and ensure strict adherence to established client protocols. When incidents or events outlined in our protocols occur, agents must respond promptly and execute the prescribed procedures with precision and accuracy.

• Basic understanding of surveillance systems and video monitoring software
• Ability to follow protocols precisely and respond quickly under pressure
• Good written and verbal communication skills
• Reliability and punctuality are essential
• Prior experience in security or surveillance monitoring is a plus