Key Responsibilities

1. Tele Sales & Revenue Generation (70%) – Core Responsibility

• Make outbound and handle inbound sales calls

• Pitch products and services effectively

• Convert inquiries into confirmed sales

• Follow up on leads and prospects

• Achieve daily, weekly, and monthly sales targets

• Maintain call records, lead tracking, and basic sales reports

2. Customer Coordination (5%)

• Conduct post-sales follow-ups

• Handle basic customer queries

• Ensure customer satisfaction and smooth communication

3. Office & Sales Support (5%)

• Prepare basic sales documentation

• Coordinate internally regarding orders and follow-ups

• Support the sales team in routine operational tasks

4. Social Media Lead Handling & Engagement (20%)

• Respond to messages and comments on social platforms

• Support lead generation through social media

• Coordinate basic posts and promotions

• Convert social media leads into tele sales opportunities

Job Specification (JS)

Educational Qualification

• Minimum Bachelor’s degree (preferred)

Experience

• Minimum 1 year of experience in telemarketing, inside sales, or customer support

• IT / Telecom / Insurance / Finance background preferred