Associate NOC Engineer (Nepalgunj)
1493 views | Apply Before: 2023-04-23
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
Negotiable
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
Max. 1 year of work experience in ISP is preferred.
Preferred Education
IT/Engineering
Location
Nepalgunj Branch
Apply Before
2023-04-23
Job Description
- Responsible for round the clock monitoring of the network infrastructure
- Detect and respond to alarms, open tickets, assist with troubleshooting as required
- Resolve the issue by utilizing documented processes and run books
- Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
- Contribute to a daily activity report and support troubleshooting activities as required
- Ensure ticket handover during shift changes in accordance to operations guidelines
- Working on WAN link issue isolation
Job Specification
- Bachelor in computer engineering or computer related field.
- Max. 1 year of work experience in ISP is preferred.
- Technical understanding of internetworking technologies.
- Knowledge on MPLS technology is preferred.
- Strong written/verbal communication skills
- Ability to work in a tight schedule.
- Flexible attitude towards work.
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