NOC Engineer (Nepalgunj)
3520 views | Apply Before: 2023-05-14
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
Negotiable
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
Min. 1 year of work experience in ISP is preferred.
Preferred Education
IT/Engineering
Location
Nepalgunj Branch
Apply Before
2023-05-14
Job Description
  • Responsible for round the clock monitoring of the network infrastructure
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required
  • Resolve the issue by utilizing documented processes and run books
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
  • Contribute to a daily activity report and support troubleshooting activities as required
  • Ensure ticket handover during shift changes in accordance to operations guidelines
  • Working on WAN link issue isolation
Job Specification
  • Bachelor in computer engineering or computer related field.
  • Min. 1 year of work experience in ISP is preferred.
  • Technical understanding of internetworking technologies.
  • Knowledge on MPLS technology is preferred.
  • Strong written/verbal communication skills
  • Ability to work in a tight schedule.
  • Flexible attitude towards work.
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