Technical Support
12177 views | Apply Before: 2024-05-25
Job Summary
No. of Vacancy
3
Job Type
Full Time
Offered Salary
(Maximum) NPR 25000 Monthly
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
Freshers can apply, ISP experience is added advantage.
Preferred Education
Plus 2 or Diploma in IT preferred.
Location
Pokhara, Dhangadi, Dhalkebar
Apply Before
2024-05-25
Job Description

Location:  Pokhara, Dhangadi, Dhalkebar

  • Plus 2 or Diploma in IT preferred.
  • Freshers can apply, ISP experience is added advantage.
  • Technical understanding of internet and network technologies.
  • Strong written/verbal communication skills.
  • Ability to work in a tight schedule and in shift. 
  • Two-wheeler with driving license is compulsory.
Job Specification
  • Responsible for providing field support to customers.
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required.
  • Take appropriate action including site visits to resolve the issue within the given time frame.
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate.
  • Should be able to troubleshoot issues related with Router, switches and Wi-Fi access points.
  • Should be able to do structured cabling and install network equipment and IPTV.
  • Contribute to a daily activity report and support troubleshooting activities as required.
DTH service provider

The leading DTH service provider in Nepal offering true digital HD TV channels.

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