BPO Team Lead
1864 views | Apply Before: 2022-10-10
Job Summary
No. of Vacancy
4
Job Type
Full Time
Offered Salary
(Maximum) NPR 50000 Monthly
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
2 years of related experience
Preferred Education
Management
Location
Naxal, Kathmandu
Apply Before
2022-10-10
Job Description
- Mentor and develop data specialist person and nurture an environment where they can excel through encouragement and empowerment
- Coordinate with all internal departments to run day to day operations smoothly & resolve the issues aptly
- Maintain and review Service Level Agreements
- Creating, analyzing and distributing process reports eg case creation process, escalation process & so on
- Drive the team's performance by sharing the feedback
- Prepare daily/ weekly and monthly reports
- Bring inconsistencies and problems to the attention of management
- Fulfil all other duties based on business requirements
Job Specification
- Strong communications and technical skills
- Hardworking and result oriented, with a go-getter and proactive mentality
- Must be a team player with a temperance to match
Simjung
Simjung is an international software company providing IT solutions and services. We offer various software development through the design, development and use of technologically based systems and processes that enhance the efficiency and effectiveness.
FOR SECURE PAYMENT
FOR EMPLOYER