Senior Ticketing Officer
2288 views | Apply Before: 2026-06-27
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
NPR 50000 - 80000 Monthly
Gender
Any
Career Level
Senior Level
Category
N/A
Experience
Minimum 4–7 years of experience in airline ticketing
Preferred Education
Bachelor's degree
Location
Baluwatar, Kathmandu
Apply Before
2026-06-27
Job Description

Key Responsibilities:

  • Manage end-to-end outbound ticketing (international flights) including booking, rebooking, cancellations, and refunds
  • Handle reservations using GDS systems such as Amadeus, Galileo, or Sabre
  • Provide accurate fare quotations, itinerary planning, and travel solutions to clients
  • Coordinate with airlines, vendors, and tour operators for best deals and confirmations
  • Ensure compliance with airline policies, visa requirements, and travel regulations
  • Assist in designing outbound tour packages and customized itineraries
  • Handle corporate and individual client bookings efficiently
  • Monitor ticketing deadlines, queues, and schedule changes
  • Resolve customer issues, including last-minute changes and travel disruptions
  • Train and guide junior ticketing staff
  • Maintain proper documentation and records of bookings and transactions
Job Specification

Requirements & Qualifications:

  • Bachelor’s degree in Travel & Tourism, Business, or related field
  • Minimum 4–7 years of experience in airline ticketing (preferably outbound/international)
  • Strong hands-on experience with GDS systems (Amadeus, Galileo, or Sabre)
  • Knowledge of international fare rules, routing, and ticketing procedures
  • Familiarity with visa processes and travel documentation
  • Excellent communication and customer service skills
  • Strong problem-solving and multitasking abilities
  • Ability to work under pressure and handle urgent bookings

 

Preferred Skills:

  • IATA certification is an advantage
  • Experience in outbound tour packaging
  • Knowledge of corporate travel handling
  • Leadership and team management skills

Key Competencies:

  • Attention to detail
  • Time management
  • Client relationship management
  • Negotiation skills
  • Decision-making ability
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