Senior Service Technician (Home Appliances)
4250 views | Apply Before: 2024-04-30
Job Summary
No. of Vacancy
1
Job Type
Part Time
Offered Salary
Negotiable
Gender
Any
Career Level
Senior Level
Category
N/A
Experience
At least 3 years of proven experience in repairing home appliances.
Preferred Education
+2 completed
Location
Balkumari, Lalitpur
Apply Before
2024-04-30
Job Description

Key Responsibilities:

  • Perform diagnostics, repairs, and maintenance tasks on home appliances including but not limited to Air Conditioners, Chest Freezers, Chimneys, Refrigerators, Showcases, Solar Water Heaters, and Washing Machines, following manufacturer guidelines.
  • Lead and support junior technicians across different districts, offering training, guidance, and expertise to foster their professional growth and ensure exceptional service delivery.
  • Maintain meticulous records of service calls, parts used, and the duration of each job.
  • Communicate effectively with customers, providing clear explanations of technical issues and the measures taken to resolve them.
  • Read and interpret technical manuals and schematics accurately.
  • Use computer software for diagnostics and tracking of repairs efficiently.
  • Collaborate with other departments to resolve complex technical problems.
  • Keep abreast of the latest technological advancements, industry trends, and best practices in appliance repair and maintenance.
Job Specification

Requirements:

  • High school diploma or equivalent; further technical certifications or education is highly regarded.
  • At least 3 years of proven experience in repairing home appliances.
  • Demonstrated technical proficiency with the ability to troubleshoot and repair a diverse range of appliances.
  • Outstanding customer service and communication skills.
  • Excellent leadership abilities and experience in managing or guiding teams.
  • Effective time management skills with the ability to work autonomously.
  • Must own a 2-wheeler with a valid driving license.
  • Availability to work flexible hours, including weekends, when required.
Digital Home International Pvt. Ltd.

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