Business Relation Officer
3383 views | Apply Before: 2023-04-08
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
(Above) NPR 30000 Monthly
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
2 years of related experience
Preferred Education
Bachelor Degree
Location
Anamnagar, Kathmandu
Apply Before
2023-04-08
Job Description
  • Ensuring a positive and professional client service experience.
  • Managing client inquiries via phone, email, online, or in person.
  • Directing client complaints or complex queries to relevant departments in a timely manner.
  • Providing clients with technical assistance on products and services.
  • Expediting serious issues to management toward prompt resolution.
  • Building positive client relations by checking in regularly and following up on active processes.
  • Maintaining client records and documenting processes.
  • Identifying potential client services concerns and facilitating proactive intervention steps.
  • Keeping track of new products on offer, as well as emerging trends in client services.
  • Recommending product improvements based on client services feedback
  • Develop detailed monthly calendars and finalize with the client team
  • Supports team to present creative work to clients for approval or modification
  • Create/edit content and talk lines in all creatives to ensure accuracy and relevance to the client
Job Specification
  • Exposure with digital marketing concepts¬†
  • Exposure in the development of brand enhancing copy
Aparajita Group Pvt Ltd

Aparajita Group is a young business group with core values of team work, professionalism and hard work.

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