• Greet and welcome students, parents, staff, and visitors with a positive, helpful attitude.
• Answer, screen, and forward incoming phone calls, taking and delivering messages as necessary.
• Manage the front desk by keeping it tidy, organized, and presentable.
• Handle student and visitor inquiries in person and over the phone.
• Provide accurate information about the school/college and direct visitors to the appropriate person or department.
• Assist with the distribution of mail and other communications to staff and students.
• Maintain visitor logs and issue visitor badges as required.
• Schedule and coordinate appointments, meetings, and events.
• Assist with administrative tasks such as filing, photocopying, and data entry.
• Communicate effectively with students, parents, staff, and visitors to address their needs and concerns
• Ensure all communications are handled promptly and professionally.
• Assist with the enrollment and registration process for new students.
• Maintain and update student records and databases.
• Provide support during school events, meetings, and functions.
• ●Assist with other tasks and projects as assigned by the Principal.

• Education: High school degree or equivalent; additional qualifications in office administration or related fields are a plus.
• Experience: Previous experience as a receptionist or in a customer service role is preferred.

Skills:

• Language Skills: Proficiency in both Nepali and English, with excellent verbal and written communication skills.
• Technical Skills: Proficiency in using office equipment (e.g., computer, printer, telephone) and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Interpersonal Skills: Strong interpersonal skills with the ability to interact effectively with a diverse range of people.
• Organizational Skills: Excellent organizational and multitasking abilities, with attention to detail.
• Professionalism: A professional appearance and demeanor, with a friendly and approachable attitude.
• Problem-Solving: Ability to handle stressful situations and solve problems effectively