We are hiring an Operations Manager (remote) for our video marketing agency to lead our team of 18 creatives (from 5 different countries), project managers and oversee project fulfillment , client communication

What You’ll Do:

• Work with our creative team and project managers to provide support, check deliverables before client delivery , ideate new content ideas and hold team accountable to KPI's 
• Develop SOP's for the team, implement relevant AI tools, integrate automations and workflows to improve efficiency
• Lead innovation and ideation of content strategies for our clients  and work with the team on implementing the same. 
• Manage any urgent client affairs in absence of project managers, solve day to day operational challenges

Requirements:

• - Minimum of 3 years of experience in operations management (ideally at a marketing firm /video marketing industry)
• -Prior experience of leading teams larger than 8-10 people
• -Familiar with project management tools (Notion/ Asana/ Clickup)
• -In tune with real time social media and content trends 
• -Experience developing workflows using zapier, make
• -Caught up with understanding of different AI tools, good with writing prompts,  curiosity to learn more about AI.
• -Extremely good communication skills, in-text and in-video.  

This position is intense, you'll be leading the entire team, will be working long hours, solving complex problems, but is rewarding, emotionally and financially, our clients include 4 olympic gold medalists, best selling authors, influencers with millions of followers and our diverse team is young, from 5 different countries.

Not for you, even if you meet the requirements if:

1. You are looking for a 9-5 fixed time role.
2. Don't have hunger to genuinely give your 100% 
3. Are not comfortable performing under pressure 
4. We don't have a "corporate enviornment", average age of our team is 24, while we work hard, the overall environment is more fun and rather informal