Key Responsibilities:

• Analyse income documents such as payslips, tax returns, and financial statements to determine client income for PAYG, self-employed, or business owner clients.

• Prepare detailed loan submissions including credit proposals, income breakdowns, loan summaries, and clear exit strategies for retirement planning.

• Conduct thorough scenario analysis to identify the most suitable lender by evaluating the client’s financial position, loan preferences, and matching with lender policies.

• Validate declared living expenses by comparing them to Household Expenditure Measure (HEM) benchmarks and confirming accuracy with financial statements.

• Review broker notes to extract key insights and integrate them into the loan strategy to ensure alignment with client needs and financial goals.

• Ensure accurate and up-to-date data management by verifying CRM entries against supporting documents and maintaining consistent client records.

• Complete comprehensive financial position reviews by checking the accuracy of declared assets, liabilities, and monthly expenses against bank statements.

• Organize and maintain client folders, redacting sensitive information and preparing complete, compliant document sets for submission.

• Draft professional emails to clients that clearly outline the lending strategy, approval conditions, and required next steps.

• Provide expert guidance on loan applications requiring exceptions, recommending tailored strategies to align with lender policies and improve approval likelihood.

Qualifications:

• Educational Background: Bachelor’s degree in business administration, Finance, or a related field.

• Experience: Minimum of 2+ years of robust experience in Australian mortgage processing.

• Communication Skills: Excellent written, verbal, and interpersonal communication skills.

• Technical Proficiency: Highly computer literate with proficiency in MS Office, Nexus, Apply Online, and related business tools.

• Multi-tasking & Time Management: Manage multiple tasks efficiently while meeting deadlines.

• Detail Orientation: Maintain a high level of accuracy and attention to detail.

Why Join Us?

• Attractive salary package (80K – 100K gross salary including SSF) plus Quarterly incentives

• Secure employment with one of Australia’s largest and most reputable brokerage firms

• Professional work environment with a comfortable workspace

• Career growth opportunities with Paid training programs

• Work-from-Home Flexibility

• Five-day work week (Monday to Friday)

• Employee Referral Bonus program

• Regular employee engagement and team-building activities