What You'll Do

• Handle incoming and outgoing customer calls professionally and confidently
• Guide potential students and customers through our services, courses, and offerings
• Pitch products and services effectively over calls to generate interest and conversions
• Resolve customer concerns with patience, empathy, and clarity
• Maintain accurate records and updates in the CRM system
• Respond to customer queries via calls and messages in a timely manner
• Follow up with leads and existing users to ensure a smooth customer experience
• Build positive customer relationships that strengthen trust in the brand

What We Need From You

• Excellent verbal and written communication skills
• Confidence in speaking with customers and explaining services over calls
• Basic sales and persuasion skills with a customer-first mindset
• Calm and composed attitude under pressure
• Willingness to work flexible shifts
• Good listening and problem-solving abilities
• A personal laptop for work purposes