Supporting, configuring, maintaining and upgrading all passive and active networks and infrastructures.
Immediate response to emergency calls and perform initial troubleshoot to pinpoint the problem.
Monitor the Fiber Trunk link connection for ISP headend and escalate the issue designated Vendors.
Monitor the Optical network issues deployed in the different location and forward the issue to respective vendor and technicians.
Provide cost effective corrective solutions whenever possible.
Provide timely response and resolution to all incidents, outages and performance alerts.
Collaborate with vendors & other technical teams on a regular basis.
Ensure prompt and efficient resolution of incidents, meeting SLA requirements
Generate excel pivot tables to compile key company data and reports.
Preparation and compilation of team and vendors weekly and monthly reports
Job Specification
Bachelors' degree in Engineering. Masters preferred
At least 2-3 years of work experience in a fiber optics maintenance.
In depth knowledge and experience in fiber optics sensing systems required
Excellent problem solving and critical thinking skills
Ability to lead projects and project deliverables
Flexible to perform 24x7 rotating shift duty.
Be willing to work flexible hours & after hours work as & when required
Familiarity with both component-level and system level optical specification and design
Familiarity with optical alignment methodologies and equipment
Two-wheeler and license compulsory
Dish Media Network
Dish Home is the leading DTH service provider in Nepal offering true digital HD TV channels. Get experience of True HD with range of affordable packages.