2 to 5 years of experience installing and troubleshooting
High-school diploma or college degree
Deliver and install the equipment’s based on survey and solution team design/ report.
Serve existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
Keeps personal equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
Promote positive customer experience by promptly examining complaints and identifying solutions, suggesting improved methodologies, and recommending system enhancements.
Set up routers, Access points, CCTV, NVR, Cabling, E-attendance, Door lock and home networks to enable customer access to the Internet.
Maintain assigned tools and equipment in good operating condition by following instructions, troubleshooting malfunctions, maintaining supply levels, performing regular maintenance, and scheduling needed repairs.
Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
Test circuits and connections to ensure customer satisfaction.
Respond to and resolve inquiries regarding service quality or system requirements.
2 to 5 years of experience installing and troubleshooting high-speed Internet access.
Experience as a lineman with skills of electronics troubleshooting would be an added advantage.
High-school diploma or college degree in related field.
Knowledge of techniques and standards for fiber-optic and Ethernet cabling is must.
Ability to handle pressure, good communication and analytical skill.
Skilled at nurturing client relationships.
Committed to preserving client and business confidentiality.
Proficient in using MS- Office package.
Dish Media Network
Dish Home is the leading DTH service provider in Nepal offering true digital HD TV channels. Get experience of True HD with range of affordable packages.