1. Content and Curriculum Development

• Create and manage structured “English language learning frameworks” that ensure smooth learner progression across different levels.
• Plan and maintain a calendar of engaging discussion topics for live speaking practice sessions.
• Design conversation flows, role-play scenarios, and practical speaking activities that match user proficiency levels.
• Ensure all learning content aligns with appropriate grammar, vocabulary, and learning objectives defined by the platform.

2. Mentor & Moderator Management

• Recruit, train, and onboard qualified mentors across different learner levels.
• Monitor live sessions regularly and provide constructive performance feedback to maintain high-quality mentoring.
• Develop and update SOPs, training guides, and conduct workshops to support mentor skill development.

3. Quality Assurance & Session Review

• Review session or summaries to evaluate quality, user engagement, and learning outcomes.
• Conduct regular check-ins with learners and mentors to gather actionable feedback and insights.
• Prepare performance reports and recommend continuous improvements to enhance the learning experience.
• Ensure that all sessions maintain standards of quality, safety, and learner engagement .

4. Coordination & Planning

• Work closely with product and tech teams to ensure seamless integration of content into the platform.
• Make sure all live sessions are planned, scheduled, and updated accurately inside the system.
• Maintain a clear calendar of learning activities and oversee smooth session execution and logistics.

What We’re Looking For:

• Masters (or above) in Education, English, Communication, or related field
• Excellent spoken and written English
• Strong planning, coordination, and leadership skills
• Experience in content creation, teaching, or training (EdTech is a plus)
• Passion for helping people learn and speak English confidently
• Self-driven, reliable, and organized