Work collaboratively with cross-functional team to understand end-user requirements to provide technical solutions and for the implementation of new software features
Maintenance and Monitoring of platform systems are fully operational, and any loss of service is restored in a timely and efficient manner
Problem determination, workaround resolution, root cause analysis, Incident, problem management, work around solution and Root cause analysis
Deployment of Applications, patches and service requests
Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times
Creation and updating of application support documentation, it should be maintained to highest quality and accuracy
Strong unit test and debugging skills
Job Specification
Python
Django
REST
Microservices
Containerization Platforms like Docker
GCP, Firebase
Good debugging skills
Interpersonal, communication, and collaboration skills