<ul>
	<li>Receiving and placing customer service telephone calls</li>
	<li>Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</li>
	<li>Resolving customer complaints, managing database records, drafting status reports on customer service issues</li>
	<li>Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail</li>
	<li>Other duties as assigned by the concerned authority</li>
</ul>

Thuprai is a digital platform for arts and literature.

Customer Service Representative

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Thuprai