Online Customer Service
4193 views | Apply Before: 2024-01-30
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
(Maximum) NPR 15000 Monthly
Gender
Female
Career Level
Entry Level
Category
N/A
Experience
6 months of related experience
Preferred Education
Intermediate
Location
Imadole, Lalitpur
Apply Before
2024-01-30
Job Description

Benefits: 15,000/- + Phone Recharge + Lunch 

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Specification
  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
Hamro Collections

Hamro Collections, the Nepali shopping store, brings a whole new concept by showcasing a number of famous brands under one roof.

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