Customer Service Representative
4446 views | Apply Before: 2024-02-17
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
NPR 20000 - 25000 Monthly
Gender
Female
Career Level
Mid Level
Category
N/A
Experience
1 year of related experience
Preferred Education
Bachelor Degree
Location
Kupondole, Lalitpur
Apply Before
2024-02-17
Job Description
- Answering customer inquiries via phone, email, and chat in a timely and professional manner
- Providing customers with product and service information
- Resolving customer complaints and issues
- Maintaining accurate customer records in our database
- Collaborating with other departments to ensure customer satisfaction
- Staying up-to-date with product and service knowledge
- Providing feedback to management to improve customer service processes and procedures
Job Specification
- Bachelor's degree or equivalent experience
- 1+ years of proven customer service experience
- Excellent verbal and written communication skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office and other customer service software
- Ability to remain calm and professional under pressure
Pedal Group Pvt. Ltd.
Advertising & Digital Marketing defines us as a full-service advertising agency blending creativity in fragmented media of ATL, BTL, and Digital Marketing in Nepal producing innovative ads and creative solutions.
FOR SECURE PAYMENT
FOR EMPLOYER