Customer Service Representative
4274 views | Apply Before: 2024-02-17
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
NPR 20000 - 25000 Monthly
Gender
Female
Career Level
Mid Level
Category
N/A
Experience
1 year of related experience
Preferred Education
Bachelor Degree
Location
Kupondole, Lalitpur
Apply Before
2024-02-17
Job Description
  • Answering customer inquiries via phone, email, and chat in a timely and professional  manner 
  • Providing customers with product and service information 
  • Resolving customer complaints and issues 
  • Maintaining accurate customer records in our database 
  • Collaborating with other departments to ensure customer satisfaction
  • Staying up-to-date with product and service knowledge 
  • Providing feedback to management to improve customer service processes and  procedures 
Job Specification
  • Bachelor's degree or equivalent experience 
  • 1+ years of proven customer service experience 
  • Excellent verbal and written communication skills 
  • Ability to multitask and work in a fast-paced environment 
  • Strong problem-solving skills 
  • Ability to work independently and in a team environment 
  • Proficient in Microsoft Office and other customer service software 
  • Ability to remain calm and professional under pressure 
Pedal Group Pvt. Ltd.

Advertising & Digital Marketing defines us as a full-service advertising agency blending creativity in fragmented media of ATL, BTL, and Digital Marketing in Nepal producing innovative ads and creative solutions.

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