Key Responsibilities

• Communicate regularly with clients and maintain strong relationships.
• Work closely with client team to understand the client business strategy, plans & requirements.
• Work with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams.
• Maintain strong relationships with existing and new clients.
• Serve as a resource for the Organization with respect to translation of client requirements for implementation on various digital & offline initiatives including specific campaign plans.
• Prepare reports and ensure service quality and client satisfaction
• Handle client queries, follow-ups, and feedback, Ensure client satisfaction and service quality

Required Skills & Qualifications

• Bachelor’s degree in Business, Management, Marketing, or a related field.
• Proven communication skills with the ability to handle clients professionally.
• Strong verbal and written communication skills in English and Nepali.
• Good interpersonal and negotiation skills.
• Ability to understand client needs and provide effective solutions.
• Strong follow-up and coordination skills.
• Ability to work under pressure and meet deadlines.