5400 views | Apply Before: 2023-12-31
No. of Vacancy
(Above) NPR 80000 Monthly
Minimum 3 years of related experience
Determines BPO operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses;
Maintains and improves BPO operations by monitoring system performance
Accomplishes BPO human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Prepares BPO performance reports by collecting, analyzing, and summarizing data and trends
Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades
Bachelor’s degree preferably in Business, IT, Engineering, or any related field
MBA or any advanced degree preferred.
Minimum 3 years of experience in related field.
BPO Management experience is preferred
Excellent oral and written communication skills in English
Knowledge in computer software.
He/she should also possess strong problem-solving, troubleshooting skills and the ability to exercise sound judgment.
BPO manager should know how to mentor staff and are extremely knowledgeable of process management, and client management.
IT Outsourcing company.
FOR SECURE PAYMENT
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