Key Responsibilities

1. Application Support (Australia-Focused)

• Assist students with university and college applications to institutions in Australia.

• Review and verify documents including academic transcripts, financial documents, and Statement of Purpose (SOP).

• Ensure accuracy of applications and compliance with institution-specific requirements.

• Guide students in interview preparation for institutions and visa-related processes.

• Prepare and manage visa documentation, including GS, financials, and other required supporting documents.

• Support and oversee the visa lodgement process to ensure timely and successful submissions.

2. Communication & Client Handling

• Maintain prompt and professional communication with students, parents, institutions, and other stakeholders.

• Follow up on application progress and coordinate offers, COEs, and further steps.

• Address inquiries with clarity, patience, and professional customer service.

Qualifications

• Bachelor’s degree (running or completed).

• 6 months to 1 year of experience in Australia admissions or student counseling (preferred).

Skills Required

• Basic understanding of Australia’s education system and student visa process.

• Strong verbal and written communication skills.

• Good interpersonal skills to handle student and parent queries.

• Detail-oriented with strong organizational abilities.

• Proficiency in Microsoft Office and email communication.

• Willingness to learn, adapt, and grow in a collaborative team environment.