Associate NOC Engineer
8510 views | Apply Before: 2024-08-24
Job Summary
No. of Vacancy
2
Job Type
Full Time
Offered Salary
Negotiable
Gender
Any
Career Level
Top Level
Category
N/A
Experience
Max. 1 year of work experience in ISP is preferred
Preferred Education
Bachelor in IT/Engineering
Location
Itahari & Chitwan
Apply Before
2024-08-24
Job Description

Location: Itahari & Chitwan

  • Responsible for round the clock monitoring of the network infrastructure
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required
  • Resolve the issue by utilizing documented processes and run books
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
  • Contribute to a daily activity report and support troubleshooting activities as required
  • Ensure ticket handover during shift changes in accordance to operations guidelines
  • Installation and configuration of Enterprise Customers and provide
  • Working on WAN link issue isolation
     
Job Specification
  • Bachelor in computer engineering or computer related field
  • Max. 1 year of work experience in ISP is preferred
  • Technical understanding of internetworking technologies
  • Knowledge on MPLS technology is preferred
  • Strong written/verbal communication skills
  • Ability to work in a tight schedule
  • Flexible attitude towards work
     
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