Assistant Supervisor - ISP Service
5640 views | Apply Before: 2023-08-19
Job Summary
No. of Vacancy
3
Job Type
Full Time
Offered Salary
Negotiable
Gender
Any
Career Level
Mid Level
Category
N/A
Experience
At least 1-year experience in ISP support
Preferred Education
Bachelor Degree
Location
Bhaisepati, Lalitpur
Apply Before
2023-08-19
Job Description
- Develop and maintain diagnostic and troubleshooting mechanisms to escalate issues according to a structured protocol.
- Establish and maintain good relationships with internal team, sales network and service partner in daily operation.
- Create and maintain a robust monitoring and reporting system to evaluate defined KPIs.
- Coordination for issue resolution on defined SLA with various departments.
- Lead, motivate, and train the team to reach set goals and objectives.
- Perform other duties as assigned.
Job Specification
- Bachelor's degree in management or a related field is preferred.
- At least 1-year experience in ISP support and field maintenance related work.
- Proficient in using Microsoft Office application.
- Ability to work in complex environment.
- Strong analytical and reporting skills.
- Good at multitasking and must have a pleasant personality.
Dish Media Network
Dish Home is the leading DTH service provider in Nepal offering true digital HD TV channels. Get experience of True HD with range of affordable packages.
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