Store Customer Service Associate
1604 views | Apply Before: 2023-03-12
Job Summary
No. of Vacancy
1
Job Type
Full Time
Offered Salary
(Maximum) NPR 15000 Monthly
Gender
Any
Career Level
Top Level
Category
N/A
Experience
6 months relevant experience in a similar role.
Preferred Education
Bachelor Running or Completed
Location
Mandikatar, Kathmandu
Apply Before
2023-03-12
Job Description

Minimum experience: 6 months relevant experience in a similar role.
Gender: Male or Female
Work location: Mandikatar
Working hours: (Work Starts at 11:30 am to 7:30 pm) 8 hours a day, 6 days a week
Salary Range: NRs. 15,000 (Raise after 3 months based on performance)
 

  • Provide excellent customer service to in-store customers.
  • Manage the showroom.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Reviewing orders before and after delivery to ensure that orders are correct and complete, the charges are correct, and the customer is satisfied.
  • Respond promptly to all phone calls.
  • Acknowledge and resolve customer complaints.
  • Help the team with order fulfillment when needed.
  • Partner with warehouse personnel regarding changes to shipping time and inventory cycle counts.
  • Manage and keep the stock room organized.
     
Job Specification
  • Pack shelves neatly and create an attractive display in-store.
  • Must be good at handling cash/online transactions.
  • Handle customer complaints and coordinate with the quality control team.
  • Follow up on potential clients.
  • Stock keeping, updating inventories & fulfilling orders of other online platforms.
  • Must have passion in fashion, outdoors and travelling. 
     
Aroan

Aroan came from an obsession over the years to find light, comfortable, weatherproof, quality outdoor clothing designed and produced in Nepal also suited for the urban environments. Unsatisfied with all the available options, we started Aroan.

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