• Increase Domestic Remit Transaction’s
• Information bridging to agents/customer about new offers/campaigns
• Escalate Agent enrollment
• Increase agent acquisition
• Agent Retention
• Maintain Agent Relationship"
• Call and Pay of international and Domestic Transaction
• Properly handle grievances
REQUIREMENTS
• Bachelor’s Degree
• No prior experience required; however, experience will add advantage and given preference
Technical Skills:
- Proficient in MS office
- Good communication skills
- Fluency in Nepali, Hindi, English language is a must.
- High level of attention to detail
Behavioral Skills:
- Must have learning attitude and problem-solving nature
F1Soft Group is an ecosystem of digital products and services that facilitates Nepali consumers’ access to financial services and enables their inclusion in the formal digital economy, in simple, affordable and secure ways.
We are a diversified Digital Financial Services (DFS) holding company with over 16 years of operating experience across various iterations. We have invested over a decade innovating DFS products and services and are proud to have developed Nepal’s first ever Online Payment Gateway and Digital Wallet. We are the pioneers in mobile banking and a trusted technology partner to over 50 Nepali banks and financial institutions.
Today, we are a team of 900+ young professionals with expertise in technology and management spread across 11 verticals but with a common core in digital finance. Our people are skilled engineers, innovators and creative disruptors, all working towards a shared vision to serve every Nepali citizen every single day.